Untitled design (6).png

FREQUENTLY ASKED QUESTIONS

General 

FAQ's

Where are your classes located?

Classes are run from our Osborne Park Studio, located upstairs - Unit 1 / 15 Hector St Osborne Park.

Where do I park?

At our Osborne Park studio there are 10 parking bays onsite that you may utilise, marked with the Grow Music Studio logo. If there is no onsite parking available, there is free parking available on Hector St.

Do you run classes all year round?

Our classes are based on WA school terms, taking breaks during the holidays. For more information, please visit the Term Dates page.

What if I can't attend my regular class?

No problem! If you have missed a class, make - up classes can be booked through our convenient "Parent Portal" app. Make - up class credits do not expire, and are valid for the entire duration of your membership.

How do I pay for classes?

Grow Music Studio term fees are charged in 3 instalments per 10 week term.  (Prorated if you join after the start of a term.)  We use Ezidebit to manage all Direct Debits, and you may nominate your credit card or bank account for your fees.

Are there any transaction fees?

No! We do not charge any additional transaction fees on top of your monthly fees.

I don't wish to pay monthly. Can I just pay for 1 term upfront?

No, we do not accept term payments. Monthly instalments create less administration, therefore giving more time creating amazing learning experiences for your child!\

Do you offer a free trial?

No. However, if you decide against continuing your enrolment within the first 4 weeks of classes, simply give email notice prior to your 4th lesson, and your enrolment will be cancelled .  No extended notice period required & nothing further to pay.  Simple:)

What if the classes don't meet my expectations?

For your peace of mind, we do offer a 100% Happiness Guarantee. After attending 4 weeks of classes, If, after attending their first 4 classes, you are not completely happy with the class experience you are welcome to withdraw with nothing further to pay.

 

How do I enrol?

Easy! Simply visit www.growmusicstudio.com.au to enrol online.

Do you offer casual attendance?

No. Young children learn best in an environment of continuity and repetition, only achieved by regular attendance. Class numbers are limited, and only available to those enrolled as an ongoing studio member.

Do you offer sibling discounts?

No we do not offer discounts for siblings, but we do allow siblings 14 months or younger, to attend classes free of charge.

How do I cancel my enrolment at the studio?

For ongoing members, your enrolment and instalment schedule at Grow Music Studio continues until such time as you give 14 days notice in writing via email to susan@growmusicstudio.com.au.   If you decide against continuing your enrolment within the first 4 weeks of classes, simply give email notice prior to your 4th lesson, and your enrolment will be cancelled .  No extended notice period required.

What do I need to bring to class?

Just you and your child. We provide everything else!

What do I wear?

For Kindermusik classes, children should come comfortably dressed and caregivers simply wear clothes that are easy to get up and down, off the floor. For hygiene reasons both children and caregivers are required to remove their shoes in the classroom, and we prefer you wear socks. (If you forget to bring socks, we do have clean pairs that you may borrow.)

Do I need to participate in classes?

Full caregiver attendance and enthusiastic participation is required for your child's success in Kindermusik classes!

Can I bring my pram to class?

Probably would be a bit of a workout, as our studio is upstairs:) We do recommend prams be left at home.

How many children are in a class?

Classes can range in size from a minimum of 4 children, to a maximum of 12.

Can I bring a sibling to class with us?

Younger siblings can attend classes for free, if they are under 14 months of age. Younger siblings over 14 months can be enrolled in the class, as a paid for class member.

What if my child cries?

All young children cry at least sometimes! It is very common for some children to cry or feel overwhelmed in their first 2-3 classes, so please rest assured this is not something new for our teachers! With patience, familiarity and regular attendance each week, your child will soon settle and thrive.

What if my child doesn't join in, wanders around or has a tantrum?

Children all have their days, where they may be feeling out of sorts, or not behaving in their usual way. That's ok! Everyone in the class is a parent, so completely understands what life is like with young children! Dependent on the age of the child your teacher will offer suggestions and offer support, on how to best engage your child in the learning environment.

How long is a class?

All Kindermusik classes are 45 minutes.

How much are classes?

3 x $90 instalments per 10 week term. If you commence classes after the start of the term, your first instalment will be prorated.

 

MRP00390.jpg

At what age can my child start?

Children can enrol in our Instrument Explorers class once they old enough to attend Kindy. Children must be turning 4 by June the 30th, in the year they are commencing the program.

Do I need to participate in/attend classes?

For both Kindy & Pre Primary, children attend independently for the first 30 mins of class, with caregivers joining in for a final 15 min "sharing time" at the end of class.

Caregivers are welcome to stay in the classroom, if your child requires some extra support.

How many children are there in these group classes?

Instrument Explorers classes range from 4 to 8 children.

Can I bring a sibling to class?

Older siblings are not permitted in these classes. Younger siblings are permitted to participate in the "sharing time" of the class (free of charge), but not for the independent participation time. We have a spacious waiting room with a place for siblings to play, whilst the independent participation part of the class, is in session.

How long is a class?

45 minutes weekly.

 

 

Do I need to purchase any instruments for this class?

As part of the learning program, Kindy children learn piano in Term 3 and 4. If you wish to purchase a keyboard to practice on, you are most welcome, however this is not a requirement.

Pre Primary children learn piano for the first 2 terms, the Loog Guitar for the 3rd term, and the Recorder for the 4th term. Families are strongly encouraged to have a keyboard at home for their child to practice on, however the Loog and Recorder are an optional purchase.

How much are classes?

 3 x $110 instalments per 10 week term. If you commence classes after the start of the term, your first instalment will be prorated.

MRP00862.jpg
MRP00548.jpg

Instrument Explorers 

FAQ's

Kindermusik 
FAQ's

Private Lessons  FAQ's

At what age can my child start Piano Club group lessons?

Piano Club small group lessons are for children in Year 1, 2 and 3.

Which is better for my child - Private Lessons or Piano Club?

Great question! That entirely depends on your child, and their preferred learning style. If your child thrives on 1-1 interaction, and have a quieter nature, they may do better in a private lesson. If your child is highly social, and loves the dynamic nature of a group class, then Piano Club may be the best choice for them. We suggest booking in for a Discovery Membership, to ascertain which lesson is the best fit.

 

Do I need to participate in/attend lessons?

Children will participate in this class independently for the first 35 mins, with parents/caregivers joining in for the final 10 mins. Parents are welcome to view the entire lesson, at any time.

How much practice is recommended?

For a beginning student, 5 mins a day for at least 4 days of the week, would be the minimum. This requirement will slowly increase over time, so please speak to your teacher to gain clarification.

Can siblings watch the lessons?

It is preferable that siblings do not attend lessons, but we do understand that this may prove difficult for some families. If younger siblings are in the room, they will not be permitted to participate in the lesson, and Grow Music Studio staff reserve the right to instruct caregivers to remove any siblings that are causing distraction from the learning program.

How long is a lesson?

Piano Club lessons are 40 mins.

 

 

Do I need to have an instrument at home, for my child to practice on?

Yes! This is essential for your child's success in this program.

Can you give advice on which instrument is best to purchase for my child?

Yes certainly! For piano lessons, the minimum requirement is a 61 note keyboard, preferably touch sensitive. Yamaha, Casio, Kawai and Ashton are all good brands to start with. Upright and digital piano's are wonderful, but a larger upfront investment, and not a requirement for Piano Club lessons.

How much are lessons?

3 x $120 instalments per 10 week term. (Equates to $36 per lesson.)

Please note that tutor books required for lessons, are charged separately - usually $45 every 6 to 9 months.

Piano Club FAQ's

At what age can my child start private instrumental lessons?

Private Piano - 5 years +

Ukulele - 6 years +

Guitar & Singing - 7 years +

Children in Kindy, & Pre Primary are best suited to the Instrument Explorers group class Program.

Which is better for my child - Private Lessons or Piano Club?

Great question! That entirely depends on your child, and their preferred learning style. If your child thrives on 1-1 interaction, and have a quieter nature, they may do better in a private lesson. If your child is highly social, and loves the dynamic nature of a group class, then Piano Club may be the best choice for them. We suggest booking in for a Discovery Membership, to ascertain which lesson is the best fit.

Do I need to participate in/attend classes?

A parents or caregiver is required to attend private lessons for children aged 8 years and under, to assist in supporting the practice routine at home, and ensure their child understands the practice requirements. Children over 8 years may attend without a parent present, but parents are welcomed and encouraged to attend at any time.

How much practice is recommended?

For a beginning student, 5 mins a day for at least 4 days of the week, would be the minimum. This requirement will slowly increase over time, so please speak to your teacher to gain clarification.

Can siblings watch the lessons?

It is preferable that siblings do not attend lessons, but we do understand that this may prove difficult for some families. If younger siblings are in the room, they will not be permitted to participate in the lesson, and Grow Music Studio staff reserve the right to instruct caregivers to remove any siblings that are causing distraction from the learning program.

How long is a lesson?

Private Piano lessons start at 30 mins, with 45 and 60 min lessons available on request.

Can you give advice on which instrument is best to purchase for my child?

Yes certainly! For piano lessons, the minimum requirement is a 61 note keyboard, preferably touch sensitive. Yamaha, Casio, Kawai and Ashton are all good brands to start with. Upright and digital piano's are wonderful, but a larger upfront investment. For advice on guitars and ukulele's, please speak to your child's class teacher at the first lesson.

How much are lessons?

3 x $160 instalments per 10 week term. (Equates to $48 per lesson.)

Please note that tutor books required for lessons, are charged separately.